Frequently Asked Questions
Answers to common questions about UCreative.
01 Does UCreative provide weekly SEO performance reports, and what metrics are included?
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Yes. UCreative delivers a weekly SEO report that covers keyword rankings, organic traffic trends, click‑through rates, and conversion data. The report is delivered via a shared dashboard and includes a brief commentary on the actions taken that week. Clients can also request a monthly summary meeting to discuss progress.
02 How does UCreative manage Google Ads budgets for small businesses in Penang?
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UCreative starts by auditing your current campaigns and setting a realistic daily or monthly budget that aligns with your sales goals. We use smart bidding strategies and continuous A/B testing to maximise ROAS while keeping spend under control. You receive a transparent cost‑per‑lead report every week, and any budget changes are discussed before implementation.
03 Will redesigning my website with UCreative cause my Google rankings to drop?
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UCreative performs a detailed SEO audit and creates a 301‑redirect map before any redesign work begins. We preserve existing on‑page SEO elements, maintain the same URL structure where possible, and update content in staged rollouts. After launch, we monitor ranking fluctuations daily and adjust the strategy to recover any lost positions quickly.
04 What does UCreative's video production service include—scripting, filming, editing, and licensing?
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Each package includes concept development, scriptwriting, professional filming, and post‑production editing. Music licensing and stock footage are included unless you request a custom soundtrack. Final deliverables are provided in HD MP4 and any additional formats can be arranged on request. A revision round is offered to fine‑tune the final video before delivery.
05 What are the contract terms for UCreative's SEO services? Can I cancel after the first month?
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UCreative offers month‑to‑month SEO plans with no long‑term lock‑in. You can cancel at the end of any month by giving 14 days' written notice. If you prefer, you can also sign a 6‑month contract for a discounted rate, but the cancel‑anytime option remains available. All fees are billed monthly, and there are no hidden setup costs.
06 Does UCreative use only white‑hat SEO techniques that comply with Google's guidelines?
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Yes. UCreative strictly follows Google's Webmaster Guidelines and uses only ethical, white‑hat tactics such as quality content creation, natural link building, and proper site architecture. We never engage in link schemes, cloaking, or other black‑hat practices that risk a penalty. Our team continuously monitors algorithm updates to keep your site compliant.